Monday, July 20, 2009
Laugh or Cry??
I recently ordered a new batch of business cards and mailing labels from 'Company XYZ' (name changed to protect my *ss) Their marketing and signage page caught my eye and in no time, I had uploaded a nice design using my own photo images for a market banner to use at shows, etc. The price was extremely reasonable. The banner looked lovely on the preview page and I kept getting what seemed to be personalized pop up boxes suggesting that I had uploaded a "NICE DESIGN!" with "GREAT PHOTO RESOLUTION!". After I jumped through all of their specification hoops, I was given another chance to use this same image on a T-shirt, mug or tote bag. I ordered one T-shirt. I waited two weeks for the banner and the shirt. They finally came today and I was thrilled by the quality of the Tshirt and the reproduction of images. Really sweet. When I unrolled the banner I saw the same great quality on the photos and font, until I saw the entire text line. Now look at this closely...what do you get when you overlap FARM & AT?? yeah....This sign isn't get me more than alotta big laughs from my customers !! I spent most of the afternoon trying to get this squared away with their customer service department. Bottom line...sneaky bottom line, though it is....it is my fault. My loss. I'll spare you all the boring details here but Dang it!I was so mad trying to understand how the Tshirt is fine and the banner is trash. However, every single time I look at that crazy text, I laugh again. Costly humor, that banner!!